Technologies powering and revolutionising the way airlines, hotels, travel agents and travel operators acquire customer, create customer loyalty, develop and delivery bespoke travel products.
The revenues from travel and hospitality make up a large portion of the GDP of quite a lot of countries around the world. The industry is complex, fragmented, dynamic, and adapting to changing customer and demand needs.Once at the forefront of technological innovation, the sector has lagged behind in adopting new technologies and has experienced a massive downturn due to the global pandemic.
We consult and develop solutions to the airlines, hotels, accomodation providers and hospitality groups, on their customer acquisition, retention and renumeration. In an industry that customer loyalty is diminishing and price factor is the key driver in customer decision making, engagement and delivering bespoke services would be pivotal to the travel and hospitality companies, maintaining their market share and growing in a crowded marketplace.